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Legal

Privacy Policy

How Heliosphere Power collects, uses and protects the information you share with us.

This is placeholder policy text prepared for the design review. It is not legal advice and must be replaced with a policy drafted or approved by the company’s counsel before the site goes live.

01Information we collect

We collect the information you give us directly — your name, organisation, work email address, telephone number and whatever context you include when you contact us or subscribe to our monthly note.

Where you engage us for a mandate, we will also hold commercial and technical information supplied for that purpose: consumption data, tariff records, drawings, financial models and regulatory correspondence.

Our website collects basic technical information automatically, such as browser type and pages visited, for the purpose of keeping the site working and understanding which content is useful.

02How we use it

To respond to your enquiry, to deliver the services you have engaged us for, and to meet our own legal, tax and regulatory obligations.

To send you our monthly note, where you have asked for it. Every such email carries a one-click unsubscribe link and we do not use the list for anything else.

We do not sell personal information, and we do not share it with third parties for their own marketing purposes.

03Confidentiality of client data

Commercial and technical information provided during an engagement is treated as confidential by default. Access is limited to the team members working on that mandate.

At the end of an engagement we will return or destroy client working material on written request, other than what we are required to retain for statutory or audit purposes.

04Sharing and processors

We use third-party service providers for functions such as email delivery, document storage and website hosting. These providers process information on our instructions and are bound by confidentiality obligations.

We may disclose information where required by law, by a regulator, or by a court of competent jurisdiction.

05Retention

Enquiry correspondence is retained for as long as needed to respond and for a reasonable period afterwards. Engagement records are retained for the period required by applicable company, tax and professional obligations.

06Your rights

You may ask us what personal information we hold about you, ask for it to be corrected, or ask for it to be deleted where we are not required to retain it.

You may withdraw consent to marketing communication at any time, either through the unsubscribe link or by writing to us.

Requests should be sent to the contact address at the foot of this page. We will respond within the period required by applicable law.

07Security

We apply access controls, encryption in transit and internal handling rules appropriate to the sensitivity of the information concerned. No system is perfectly secure, and we will notify affected parties where a breach is likely to result in material risk.

08Changes to this policy

We may update this policy from time to time. The date at the top of the page records when it was last changed, and material changes will be notified to subscribers.

Questions about this policy?

Write to connect@heliospherepower.com or to the registered office at 4th Floor, Corporate Tower, Sector 62, Noida, Uttar Pradesh 201301, India.